Terms & Conditions

3.1 These Terms apply primarily to Business Customers and govern all sales and supplies of Products and Services by the Company.

3.2 By placing an order, issuing a purchase order, accepting a quotation, or otherwise instructing the Company to supply Products or Services, you confirm that you are acting as a Business Customer.

3.3 These Terms apply to the exclusion of any other terms or conditions, including any terms contained in a Customer's purchase order or other document, unless expressly agreed in writing by an authorised representative of the Company.

3.4 Where a Customer is a consumer within the meaning of Irish or EU consumer protection law, mandatory statutory consumer rights shall apply and prevail to the extent required by law.

4.2 The Company may refuse or cancel any order prior to acceptance for reasons including pricing errors, stock availability, or suspected fraud.

4.3 Once a Contract is formed, cancellation by the Customer is not permitted except as expressly agreed in writing by the Company.

4.4 Any terms or conditions contained in a Customer's purchase order or other document are expressly excluded, even if the Company does not expressly object to them.

5.1 All prices are quoted in Euro (€) unless otherwise stated.

5.2 Prices for Business Customers are exclusive of VAT, which will be charged at the applicable Irish VAT rate and shown on the invoice.

5.3 Products may be dispatched from Ireland or the United Kingdom, depending on availability.

5.4 Where Products are dispatched from the United Kingdom, shipments are made on a Delivered Duty Paid (DDP) basis. All applicable import VAT, customs duties and clearance charges are paid by the Company.

5.5 No additional customs duties, import VAT or similar charges will be payable by the Customer on delivery.

6.1 Payment is due in advance (proforma) unless otherwise agreed in writing.

6.2 Account Customers may be eligible for 30 days NET payment terms, subject to credit approval and the terms listed herein.

6.4 The Company may suspend deliveries or services if payment is overdue.

7.1 Delivery dates are estimates only and time is not of the essence unless expressly agreed in writing.

7.2 Risk in the Products passes to the Customer upon physical delivery to the agreed delivery location.

7.3 Title to Products shall not pass to the Customer until payment in full has been received.

8.1 Products that are manufactured, assembled, configured, modified or sourced to order, including non-stock or special-order items, are non-cancellable and non-returnable once the order has been accepted or production has commenced.

9.1 Customers may return Products within 14 days of delivery, provided the Products are not manufacture-to-order or otherwise classified as non-returnable.

9.2 The Company may, at its sole discretion and only with prior written agreement, accept the return of standard stocked Products.

9.4 The Company reserves the right to refuse any return that does not comply with this section.

10.1 A standard warranty of 1 year from the date of delivery applies to all Products supplied by the Company, unless otherwise specified.

10.2 Except as expressly stated in these Terms, all warranties, conditions and representations, whether express or implied, are excluded to the fullest extent permitted by law.

11.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

11.2 Subject to clause 11.1, the Company shall not be liable for indirect or consequential losses, including loss of profit, revenue, business or data.

11.3 To the fullest extent permitted by law, the Company's total liability to a Business Customer, whether in contract, tort or otherwise, shall not exceed the total amount paid by that Customer to the Company in respect of the Products or Services giving rise to the claim.

15.1 No waiver by the Company shall constitute a waiver of any subsequent breach.

15.2 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 These Terms constitute the entire agreement between the parties relating to the subject matter.